To request custom commisions, please visit https://linktr.ee/thatsuglyco and complete the request form.
It can take 2-4 weeks to receive your custom purse order, depending on your approval of the mock-up.
Ready-to-ship items can take up to 1-2 weeks.
Currently, only shipping to US is available.
Since each one is custom-made, sorry, no returns or exchanges unless there is damage during shipping (proof must be shown).
Acrylic and graphics are made with permanent vinyl sealed with a gloss sealant. Stickers are water resistant - handwash only and avoid high heat.
Althought I try to remain as consistent as possible, I make purses by hand; not every purse is going to be identical. They’re unique as you are! <3
For more FAQs, please visit my Instagram linked below or instagram.com/thatsugly.co/